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Startimes Customer Care Contact Info 2020: Phone, Email, Addresses

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1. Mobile Recharge?

How to recharge Via SMS (RECHARGE ONLY)

Text: CC#Smart Card Num#PIN and send to 32055

How to Via SMS(Recharge & Change)

Basic Bouquet: Text: CC#Smart Card Num#PIN#B and send to 32055
Classic Bouquet: Text: CC#Smart Card Num#PIN#C and send to 32055
Unique Bouquet: Text: CC#Smart Card Num#PIN#U and send to 32055


Pay Your Subscription from Your Phone Using the GTBANK’S 737 Banking Service.
FOR EXAMPLE: *737*37*1000*01XXXXXXX#
Then Use the Last Four Digit Number of Your GTBANK Naira Master Card to Complete the Transfer


  • Go to the nearest ATM Machine that Supports Quickteller Service,
  • Insert your ATM card Input your 4-digit PIN
  • Select the ‘Quickteller’ option from the ATM menu screen
  • Select ‘Pay Bills’ from the Quickteller menu list on the ATM screen
  • Select ‘Other’ A message on the screen will read ‘Merchant Code’,
  • Enter 240534 as the merchant code Another message will read ‘Customer Reference’,
  • Enter your Smartcard Number Select PROCEED
  • Select Amount Follow prompts to complete the transaction

4. StarTimes App

To recharge via StarTimes App, follow the steps below;

  • 1. Click on ‘Service’ on the App homepage
  • 2. Click on the ‘Smart Card’ and select ‘Recharge’
  • 3. Choose one recharge option (Use coupon, Recharge Card, Online payment, USSD)

Note: For the first-time recharge, Click on the ‘+’ to add your smart card number.

To recharge via StarTimes App website

  • 1.Visit
  • 2.Click on the ‘blue icon’ above to register or login
  • 3.Select ‘Make a Payment’
  • 4.Select smart card number, enter recharge pin & click on ‘Go’.

Note: For the first-time recharge, Click on the ‘+’ to add your smart card number.

5. PAGA Recharge

  • Visit
  • Register or login with your PAGA account
  • Select pay bills from the options
  • Select StarTimes as your network provider
  • Input the amount and your smartcard number
  • Click ‘go’ and complete your recharge

6. Recharging with BAXI BOX

  • 1, Go to the nearest Baxi Box agent in your area.
  • 2, Select your preferred bouquet
  • 3, Pay the exact amount to the agent
  • 4, Get an instant connection.

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Basic protective measures against the new corona virus

What you can do regarding this period or what you should do regularly
* Use tissue while sneezing

* Avoid Traveling

* Stay At Home

* Use mask if you go out

* Wash your hands frequently with soap

* Avoid Crowd

* Be Safe.

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